Knowladge Base

DIDX FEATURES

DIDX has many Features that you can use, to improve your systems and processes.

We are eager to create special features for your needs, so do not hesitate to generate new, empowering ideas.

Our business is to grow YOUR business.

 

CURRENT DIDX FEATURES

100% DIDX QOS   
Instant Billing Solution    
 Online Instant CDR 
Real Time Stock     
Request DIDs    
Multiple Codecs     
Multiple Protocol Support    
Back Order    
Alternate Ring to Locations     
Instant Ring to address Change     
Round Robin Ring To Address Change    
Special Offers   
Instantly Buy Numbers   
Document Management  
LNP – Local Number Portability   
Friendly Reminder   
DIDX API   
Number Listing  
Incoming SMS   
DIDX Support   
Fax Support  
Multiple channel Support   

100% DIDX QOS

 

Buy with confidence at DIDX. If any DID does not work for more than 3 days in a row, we do not pay the seller and the buyer is NOT charged.

Similarly you can delete any number with in 24 hours of purchase for a complete refund.

INSTANT BILLING SOLUTION

 

You no longer need to entertain small customers wanting a few DID’s only.

DIDX provides an instant billing platform for the seller to sell DID’s via DIDX, and get paid by DIDX on the setup, monthly, per min and Per Channel bases.

ONLINE INSTANT CDR

 

The seller and buyer’s see the same CDR online instantly.

REAL TIME STOCK

 

See the available stock offered by the DIDX members from around the world, available to you to be purchased instantly.

REQUEST DIDS

 

This is the page from where you will be able to Request any number which you are not able to find on DIDx net

Request a DID number from anywhere in the world, and you will be notified as soon as it is made available by any of our members.

Request DID option allows our vendors to see what is the market requirement for the DID numbers in different parts of the world. This option does not mean that you will get the numbers instantly, it is only used to measure the market sense and encourage the vendors to list their numbers on the DIDX marketplace. You can also use our BACK ORDER option to order numbers that can be made available in 2 to 4 weeks time, as per your order.

Also, do refer backorder

MULTIPLE CODECS

 

DIDX Supports Multiple Codecs including ILBC, G711A, G711U, G729, G723, G726, and GSM You can buy or sell using any of these codecs.

MULTIPLE PROTOCOL SUPPORT

 

DIDx Supports SIP and IAX2 for Buyers and IAX2 and SIP for sellers for the DID numbers.

BACKORDER

 

What is BackOrder?

Backorder allows you to order numbers from tier 1 telecom companies, who have partnered with us to sell numbers.

The Process takes anywhere from 4 days to 4 weeks depending upon the telecom partner, due to their processes.

DIDX strives to reduce this ordering time to a bare minimum.

Advantages

Almost Entire United States, Canada, United Kingdom, Spain, Pakistan and France is available

Video Demonstration
https://www.didx.net/videos/DIDXbackorder1/

ALTERNATE RING TO LOCATIONS

 

Alternate Ring To

Alternate ring to feature will forward your calls to any SIP or IAX in advance, if your primary SIP address gets any of the following status:

Not Answered
Busy
Congestion
Cancel

INSTANT RING TO ADDRESS CHANGE

 

Instant Ring To Feature

You can instantly change the ringto address of your DID number using the web site or the API.

ROUND ROBIN RING TO ADDRESS CHANGE

 

You can define ring to address on the basis of call received. This ring to method will work as Round Robin. By default all the calls will work as traditional ringto style, if you want to use round robin method, go to user profile, under Default Settings, Edit and Select Round Robin Method.

In Round Robin method, you can define upto 10 address for 10 calls at a time.

Suppose, you want, every first call will go “server@server.com”, 2nd call on “server2@server2.com”, this is possible using round robin method.

To define the call number and ring to address, go to my purchased DIDs and click on Round Robin Servers (make sure you have already chosen round robin method from the user profile page ).

SPECIAL OFFERS

 

The special offers that are given to DIDX buyers are listed on this page.

We are currently offering 3 Special Offers which are:

Special Offer is the page where we are offering numbers with bulk discount.

    • 50 USA numbers for $25 a month

 

    • 50 Paris numbers for $49.99 a month **

 

    • 50 London Numbers for $37.5 a month

 

    • 50 Japan Numbers for $180 a month *

(*) Need Passport Copy of the end user for these numbers

(**) Need local address for Paris and ID copy

INSTANTLY BUY NUMBERS

 

Buy numbers will allow you to buy numbers from Available Inventory stock

There are two searches

Select country in drop down box

Country Code and Area Code in Search Box

DOCUMENT MANAGEMENT

 

Document Management for Sellers

Document Management for Buyers

LNP – LOCAL NUMBER PORTABILITY

 

Please look Local Number Portability

FRIENDLY REMINDER

 

A friendly reminder is a notification email for your payments to DIDX.

You can setup the settings of these friendly reminders as you like from the profile page.

Low Balance Notification

Talk Time Balance (Default Value) Notification is Off – Amount is $25
Funds Balance – Default Value is $100 Notification is On.

Next Credit Card Charge Notification.

When your credit card will be charged to add funds to your account, the system will send you 2 days before it attempts to try to charge your card.

Here is a sample of the email which our DIDx system will send to your primary email.

Your current Funds in your DIDX Account Number 7XXXXX is $XX.

There will be bill Due on the DATE XXXX 2008 for amount $$

The system will try to attempt to charge your credit card on the Date XXXXX 2008 to add the Minimum Charge amount on your account which is $XXX

The extra amount charged to your card will automatically be used for your next invoice.

Thank You,

DIDX.net

DIDX API

 

See API

NUMBER LISTING

 

You can use DIDX for publishing Subscriber Information in white and yellow pages, and enum services.

Enum Listing
If you choose to do a Enum Listing of your DID number, Your number will be published in selected ENUM Directories, and then the calls may directly start coming on the SIP network.

White Pages Listing
You can choose to publish your users information in published white pages. This information will then be available by selected listing providers such as call-x.com

You can List

First Name
Last Name
Address 1
Address 2
City
State
Zip/Post Code
Country

Of the Subscriber.

Other Links:

How to enter Number Listing and ENUM Information on DIDX
API:DID Number listing?

INCOMING SMS

 

If you have purchased any DID number which supports incoming SMS, then you can receive SMS on this number. Also you can further forward your SMS via HTTP POST.

These are the variables will be posted to your SMS URL:

“to” = contains DID number where SMS is comming
“from” = Number, SMS sent from
“text” = Text sent in sms
“ident” = Unique ID

You can define URL for the DIDs at once, or you can also define for each DID number. To define URL for a DID number, go to My Purchased DIDs, click on the DID number and there you will find the link to change SMS URL.

If you want to define URL post for all the DIDs, go to User Profile, under “Set Default Settings” and set default SMS URL.

As of October 13, 2010, some UK DID have incoming SMS available. Others will follow soon as your DIDX Care Team is working through interop and interconnect with a major supplier of SMS incoming feature. Please watch the video to see how to search for DID with incoming SMS.

DIDX SUPPORT

 

DIDX provides 24/7 Support via the web, using the ticketing system inside our website. Just login to your account, click on Inbox / Email and Create a Ticket to us.

If you have any problems, Please contact us via this option.

DIDX also provides phone and IM support to our premium customers, who have billing of over $10,000 a month.

Please remember that DIDX is for SERVICE PROVIDERS and CARRIERS only and if you need professional support in regards to configuring your soft switch you will need to contact your soft switch or PBX vendor.

Related Links:
www.digium.com
www.asterisksupport.com

Sample Configurations:
Sample Settings for Asterisk
Sample Settings for VoipSwitch
Sample Settings for Cisco AS5350

FAX SUPPORT

 

DIDX does not provide support for Faxing, however, many companies Including http://www.superFax.com use DIDX powered DID numbers for faxing.

The DID’s that support g711 codec are mostly usable for faxing, Which Includes Most Numbers from USA, Canada, UK and France.

MULTIPLE CHANNEL SUPPORT

 

DIDx currently offers DIDs with many channels, Each VENDOR has different settings for Channels provided by them, You may want to check the DID Info of the DID number to check how many Channels are offered by this Vendor.

If you are interested in Per Channel based Premium DID numbers, Please check out www.didx.net/channels